De-Escalation Course

In recent years it has become increasingly necessary to employ a higher level of de-escalation practices.  De-escalation is a behavior that is intended to prevent the escalation of conflicts. It also refers to approaches in conflict resolution. Officers may become committed to behaviors that tend to escalate the conflict so specific measures must be taken to avoid such escalation. This course provides an approach to communicating tactfully which will allow you to reduce liability, promote a professional image and build rapport. 

2-hour course

  • Date : December 21, 2022 - December 21, 2022
  • Time : 09:00 - 11:00 (America/Chicago)

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