Employees who are properly trained and demonstrate professional customer service skills can improve client satisfaction and loyalty. This helps the business retain clients and improve relationships. Satisfied clients are more open to additional messages and are likely to refer others to that business. Training all employees using consistent customer service skills, allows them to have …
Ethics is the study of moral principles and behavior. It is the foundational understanding of right and wrong. In the course, students will discuss various models of decision making, pillars of ethics, A.C.T.S, ethics applications, and scenarios. Classroom discussion will be held involving real-world ethical scenarios to provide the student with a better foundation of …
This course fulfills the 6-hour mandatory course required by the State of Texas Department of Public Safety – Private Security Board, which includes both classroom and firearms range re-qualification. This certification is required to renew as an Armed Security Officer in the state of Texas. Required Materials: Handgun with holster .38 caliber revolver (or larger caliber) …
This course fulfills the 6-hour mandatory course required by the State of Texas Department of Public Safety – Private Security Board, which includes both classroom and firearms range re-qualification. This certification is required to renew as an Armed Security Officer in the state of Texas. Required Materials: Handgun with holster .38 caliber revolver (or larger caliber) …
This course fulfills the 6-hour mandatory course required by the State of Texas Department of Public Safety – Private Security Board, which includes both classroom and firearms range re-qualification. This certification is required to renew as an Armed Security Officer in the state of Texas. Required Materials: Handgun with holster .38 caliber revolver (or larger caliber) …
This course fulfills the 6-hour mandatory course required by the State of Texas Department of Public Safety – Private Security Board, which includes both classroom and firearms range re-qualification. This certification is required to renew as an Armed Security Officer in the state of Texas. Required Materials: Handgun with holster .38 caliber revolver (or larger caliber) …
This course fulfills the 6-hour mandatory course required by the State of Texas Department of Public Safety – Private Security Board, which includes both classroom and firearms range re-qualification. This certification is required to renew as an Armed Security Officer in the state of Texas. Required Materials: Handgun with holster .38 caliber revolver (or larger caliber) …
This course fulfills the 6-hour mandatory course required by the State of Texas Department of Public Safety – Private Security Board, which includes both classroom and firearms range re-qualification. This certification is required to renew as an Armed Security Officer in the state of Texas. Required Materials: Handgun with holster .38 caliber revolver (or larger caliber) …
In recent years it has become increasingly necessary to employ a higher level of de-escalation practices. De-escalation is a behavior that is intended to prevent the escalation of conflicts. It also refers to approaches in conflict resolution. Officers may become committed to behaviors that tend to escalate the conflict so specific measures must be taken …
In recent years it has become increasingly necessary to employ a higher level of de-escalation practices. De-escalation is a behavior that is intended to prevent the escalation of conflicts. It also refers to approaches in conflict resolution. Officers may become committed to behaviors that tend to escalate the conflict so specific measures must be taken …
